Community Manager
On-siteCharlotte, North Carolina, United States
Job Summary
Lead a team to build a high-performing culture grounded in Respect, Grit, Collaboration, Stewardship, and Boldness while driving occupancy, sales, and net operating income targets. Coach staff on shared goals, execute standard operating procedures, and ensure full compliance with federal and state regulations including Fair Housing Standards. Manage resident relations by addressing issues with urgency, executing renewal touchpoints, maintaining accurate ledgers, and resolving work orders within 48 hours. Oversee rental occupancy, manage home sales, track expenses, and ensure all equipment meets safety standards and community guidelines. Contribute to capital planning to deliver projects on time and on budget.
Required Qualifications
- 3+ years of experience in multi-family property management
- manufactured housing experience
- High school diploma or GED
- Associate's degree
- Valid driver's license
- clean driving record
- Ability to pass a criminal background check
- Physical ability to walk the community regularly
- Physical ability to occasionally lift materials and supplies
Desired Qualifications
- Strong organizational skills
- sharp attention to detail
- solutions-oriented mindset
- Excellent written and verbal communication skills
- Ability to connect with residents, team members, and leadership alike
- Comfortable managing multiple priorities in a fast-paced environment
- Associate's degree
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