Community Manager - Greenwich Place
$95,000–$105,000 year
On-siteOwings Mills, Maryland, United States
Job Summary
Manage the day-to-day operations of an assigned apartment community by leading a team, overseeing financial performance, and ensuring compliance with Fair Housing and ADA regulations. Set rent rates, collect fees, approve vendor invoices, and prepare monthly financial reports to meet budgeted goals. Enforce leases by processing applications, conducting inspections, and handling evictions or late fees. Drive occupancy and revenue through market analysis and leasing strategies while resolving resident complaints and maintaining property standards. Supervise staff, manage maintenance requests, and report directly to owners on property performance.
Required Qualifications
- Bachelor's degree from an accredited college or university preferred in Business Management, Real Estate, or related field
- 4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication, conflict resolution, and customer service skills
- Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team
- Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
- Incumbents must have valid driver's license to drive a golf cart on property and must ensure all other on-site staff that has access to drive the golf cart also has a valid driver's license
- Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents
- Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite)
- Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists
- Incumbents must be able to physically access all exterior and interior parts of the property and amenities
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance
- Routine, local travel may be required to make bank deposits, attend training classes and outreach events, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
Desired Qualifications
- Bachelor's degree from an accredited college or university preferred in Business Management, Real Estate, or related field
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