Community Manager for HOA Communities (HouN) The Woodlands
$57,500–$57,500 year
HybridThe Woodlands, Texas, United States
Job Summary
Manage daily, weekly, and monthly tasks for a portfolio of associations while serving as the liaison between the HOA's board, homeowners, and vendors. Engage with stakeholders, facilitate board and annual meetings, and oversee vendor relations including bidding and project management. Prepare budgets, handle financials, and provide risk management, insurance, and litigation support. Maintain a customer-centric attitude and be available for after-hour emergencies. This role requires 8+ years of professional experience in leadership or operations, with training provided to develop expertise in community management.
Required Qualifications
- 8 to 10 years of professional experience
- Ability to attend or run evening meetings (usually 30-40 per year)
- High-level organizational skills in fast fast-paced environment
- Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
- Ability to catch on to other business computer systems
- Strong customer-friendly and informative communication skills
- Some experience and knowledge of financial statements and budgets
- Comfortable with public speaking in small and large meetings
- Great conflict management skills in sometimes stressful situations
- Experience with gathering bids for large projects and management of those projects
- Must be available for after-hour emergencies
- Ability to work out of our local Houston North office for the first year
Desired Qualifications
- Developed skills in customer services
- Developed skills in administration
- Developed skills in communication
- Developed skills in negotiation
- Developed skills in conflict resolution
- Developed skills in insurance
- Developed skills in budgets
- Developed skills in financials
- Developed skills in legal matters
- Developed skills in vendor management
- Customer-centric positive attitude
- Extreme ownership of tasks
- Team player
- Coachable
- Highly organized
- Accountable
- Fantastic multi-tasker
- Customer service champion
- Positive attitude
- Ultimate level of ownership in completing all tasks and projects
- Manage vendor relationships
- Operate your portfolio of communities
- Liaison between the HOA's board of directors, homeowners, and vendors
- Plan for and facilitate association board meetings and annual meetings
- Consult with other departments in support of your communities
- Risk Management, Insurance, and Litigation Support
- Prepare budgets and manage the finances of the associations
- Vendor relations, including the bidding and project management process
- Engage with board members and homeowners in your community
- Manage daily, weekly, and monthly tasks for a portfolio of associations
- Passionately live our Same Day Response Policy
- Additional tasks, as necessary
- Positive and motivated professionals
- Positive and motivated humans
- Help us reimagine a vibrant work environment
- Focused on support, career development, fun, autonomy, and strong human connections among colleagues
- Interested in joining and being part of a work family
- Volunteer just like they would do for you
- Believe in the company leadership and future success of the organization
- Proud to work here and love their coworkers
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