Community Manager
$95,000–$115,000 year
Hybrid · New York City, New York, United States or Los Angeles, California, United States
Job Summary
Community Manager responsible for building and governing a large online community within a heavily regulated sector (healthcare/finance/legal tech). Responsibilities include managing 1,000+ social-media participants, moderating daily conversations, developing daily threads and weekly content challenges, and producing monthly reports on themes and events. Manages regulatory compliance and risk, acting as a liaison with legal/compliance teams, creating clear house rules and guidelines, and ensuring privacy and disclosure requirements are met. Develops long-term community programs, tracks engagement metrics, stays current on platform trends, and collaborates with Account Management and Media Operations on campaigns and case studies. Requires 3–5+ years in community management or related fields, experience with creator programs, strong communication skills, and a Bachelor’s degree in Communications, Marketing, PR, Business Administration, or related field preferred.
Required Qualifications
- 3–5+ years of experience in community management, public relations, or digital strategy
- Experience with creator programs
- Strong understanding of relevant compliance standards, data privacy laws (e.g., GDPR, CCPA), and disclosure requirements; familiarity with HIPAA and FINRA
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