Community Manager
On-siteSturgeon Bay, Wisconsin, United States
Job Summary
Oversee three affordable housing communities in Door County by managing leasing activities, move-ins, and move-outs while ensuring compliance with Section 8 and Section 42 programs. Provide exceptional customer service to residents and prospects, coordinate maintenance requests, and process certifications and lease paperwork in accordance with Fair Housing laws. Conduct property inspections, prepare occupancy reports, and maintain strong relationships with residents, vendors, and community partners. Supervise on-site staff including maintenance technicians and leasing agents, ensuring all resident files and financial records are kept confidential and accurate.
Required Qualifications
- High School diploma or equivalent
- 1-2 years of property management or industry related experience
- Must be able to physically inspect the properties
- Maintain valid driver's license with acceptable driving record
- Flexibility with working hours and availability for later hours or Saturdays as needed
- Ability to prioritize and possess efficient time management skills
- Demonstrates excellent verbal and written communication skills
- Strong customer service skills with ability to handle complaints in a positive and time efficient manner
- Goal-oriented and team player
- Ability to work independently under tight deadlines
- Exhibits a high degree of professionalism and respect through appearance and interactions with others
- Ability to lift to but not limited to 25 pounds unassisted and as needed
- Must be able to travel to assigned property locations using personal transportation
- Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year
Desired Qualifications
- Knowledge of project-based section 8 or section 42 experience
- Knowledge of fair housing laws
- Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)
- Experience with Onesite software
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