Community Manager (32 Hours Per Week)
On-siteViroqua, Wisconsin, United States
Job Summary
Manage day-to-day community operations, including resident relations, rent collection, maintenance coordination, and vendor oversight. Conduct showings for vacant units, process lease paperwork, and address resident concerns while maintaining accurate records and compliance with fair housing laws. Supervise on-site staff such as maintenance technicians and cleaners, coordinate property inspections, and handle delinquency reporting. Ensure complexes are ready for move-ins and showings by communicating property features to prospects. Complete assigned reports, manage budgets, and coordinate bank deposits as needed. Maintain resident and maintenance files in a secured area while adhering to company policies.
Required Qualifications
- High School diploma or equivalent
- 1-2 years of property management or industry related experience
- Must be able to physically inspect the properties
- Maintain valid driver's license with acceptable driving record
- Flexibility with working hours and availability for later hours or Saturdays as needed
- Ability to prioritize and possess efficient time management skills
- Demonstrates excellent verbal and written communication skills
- Strong customer service skills with ability to handle complaints in a positive and time efficient manner
- Goal-oriented and team player
- Ability to work independently under tight deadlines
- Exhibits a high degree of professionalism and respect through appearance and interactions with others
- Ability to lift to but not limited to 25 pounds unassisted and as needed
- Must be able to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel
- Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed
- Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year
Desired Qualifications
- Knowledge of project-based section 8 or section 42 experience
- Knowledge of fair housing laws
- Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel)
- Experience with Onesite software
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