Community Liaison Worker, Integrated Care Team
On-siteVancouver, British Columbia, Canada
Vancouver, British Columbia, CanadaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Monitor clients, document observations, and provide verbal reports in accordance with standard procedures. Facilitate community service use, coordinate care with mental health professionals, and co-lead groups as required. Assist clients with activities of daily living including hygiene, safety, shopping, budgeting, and appointment escorting. Act as an advocate for clients with complex health care needs while establishing therapeutic relationships based on respect. Liaise and coordinate services across multiple sites, clinics, and the interdisciplinary care team.
Required Qualifications
- Certificate from a recognized Health Care Worker program such as Community Health Worker Program
- Two (2) years' recent related experience supporting clients through a holistic mental health, substance use and primary care lens
- Valid B.C. Driver's license
- Access to a personal vehicle for business-related purposes
- Knowledge of community, social and health resources
- Ability to keyboard 5000 keystrokes per hour
- Knowledge of substance misuse and of problems encountered by chemically dependent individuals
- Basic understanding of behavior management
- Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people
- Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care
- Knowledge of mental health issues and treatment
- Knowledge of appropriate acts i.e. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff
- Knowledge of community, social and mental health resources in the DTES
- Ability to demonstrate and assist client with activities of daily living
- Ability to establish and maintain rapport with clients
- Ability to observe and recognize changes in clients
- Ability to deal effectively with conflict situations, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques
- Ability to work independently and in cooperation with others
- Ability to communicate effectively, both verbally and in writing
- Ability to organize, prioritize and meet deadlines
- Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing
- Ability to work with a culturally diverse population
- Physical ability to carry out the duties of the position
- Ability to operate related equipment including applicable software applications
- Successful applicants may be required to complete a Criminal Records Review Check
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.