Community Liaison Worker, Integrated Care Team - Downtown Community Health Centre (Casual Pool)
$69,659,200–$73,444,800 year
On-siteVancouver, British Columbia, Canada
Job Summary
Conduct daily diagnostic imaging coverage including monitoring clients, documenting observations, and providing verbal reports. Liaise and coordinate services with mental health professionals, facilitate community resource use, and co-lead support groups. Assist clients with activities of daily living, including hygiene, shopping, and escorting to appointments. Act as an advocate for clients with complex health needs, maintaining therapeutic relationships based on respect. Observe and recognize changes in clients while managing aggressive behavior using non-violent crisis intervention techniques.
Required Qualifications
- Certificate from a recognized Health Care Worker program such as Community Health Worker Program
- two (2) years' recent related experience supporting clients through a holistic mental health, substance use and primary care lens
- equivalent combination of education, training and experience
- Valid B.C. Driver's license
- access to a personal vehicle for business-related purposes
- Knowledge of community, social and health resources
- Ability to keyboard 5000 keystrokes per hour
- Knowledge of substance misuse and of problems encountered by chemically dependent individuals
- basic understanding of behavior management
- Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people
- Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care
- Knowledge of mental health issues and treatment
- Knowledge of appropriate acts i.e. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff
- Knowledge of community, social and mental health resources in the DTES
- Ability to demonstrate and assist client with activities of daily living
- Ability to establish and maintain rapport with clients
- Ability to observe and recognize changes in clients
- Ability to deal effectively with conflict situations, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques
- Ability to work independently and in cooperation with others
- Ability to communicate effectively, both verbally and in writing
- Ability to organize, prioritize and meet deadlines
- Ability to establish/maintain satisfactory work relationships with the public and other employees
- Ability to deal tactfully and effectively with co-workers, public and staff from other agencies
- Ability to maintain confidentiality
- Ability to work with a culturally diverse population
- Physical ability to carry out the duties of the position
- Successful applicants may be required to complete a Criminal Records Review Check
- all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections
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