Community Lead
On-siteParis, Île-de-France, France
Job Summary
Conduct morning walkthroughs to address building issues and manage energy levels, while supporting front desk coverage and handling move-in/move-out processes including orientation and interviews. Complete scheduled quarterly conversations with owned accounts, follow up on negative feedback in Medallia, and implement proactive changes based on member experience data. Host weekly social events, curate programming feedback, and distribute promotional materials. Liaise with cleaning vendors, audit keys, and manage inventory. Review Emergency Action Plans, respond to medical emergencies, and escalate incidents as required. Conduct building tours for VIPs and prospective members, alerting the Growth Team for sales-related conversations.
Required Qualifications
- Bachelor's Degree or equivalent experience
- 2+ years of experience in hospitality
- Proficient local language
- Understanding of local culture
Desired Qualifications
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills with the ability to multitask projects from start to finish
- Attentive to detail and manage tasks efficiently and effectively
- Enjoy and thrive at continually growing relationships
- Open-minded attitude
- Collaborative spirit
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