Community Lead, Sydney
On-siteSydney, New South Wales, Australia
Job Summary
Conduct daily building walkthroughs, manage member engagement through quarterly conversations and move-in/out processes, and host weekly social events to foster community. Follow up on negative feedback, resolve member issues using severity scales, and support sales by conducting tours for prospective members. Liaise with cleaning vendors, audit key inventory, and ensure operational compliance for all building activities. Respond to security alerts and medical emergencies while maintaining appropriate building ambiance. Report to your building manager and support front desk coverage as needed.
Required Qualifications
- Bachelor's Degree or equivalent experience
- 2+ years of experience in hospitality
- Proficient local language
- Understanding of local culture
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills with the ability to multitask projects from start to finish
- Attentive to detail
- Manage tasks efficiently and effectively
- Enjoy and thrive at continually growing relationships
- Open-minded attitude
- Collaborative spirit
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