Community Lead, 800 N High Street
$60,000–$60,000 year
On-siteColumbus, Ohio, United States
Job Summary
Conduct morning walkthroughs to address building issues and manage energy levels, including music and activations. Manage member relationships by completing scheduled quarterly conversations, following up on negative feedback, and leading move-in and move-out interviews. Host weekly social events and support front desk coverage to ensure consistent business hours presence. Liaise with cleaning vendors, audit keys, and escalate recurring operational concerns. Perform building tours for prospective members and alert the Growth Team regarding extension or transfer requests. Review incident reports and respond to emergency situations per safety protocols.
Required Qualifications
- Bachelor's Degree or equivalent experience
- 2+ years of experience in hospitality
- Proficient local language
- Understanding of local culture
Desired Qualifications
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills with the ability to multitask projects from start to finish
- Attentive to detail
- Ability to manage tasks efficiently and effectively
- Enjoy and thrive at continually growing relationships
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