Community Justice Screening and Outreach Coordinator
$82,500–$96,500 year
On-siteBurien, Washington, United States
Job Summary
Conduct street and home outreach to engage individuals referred to LEAD, facilitating intake completion and addressing emergent needs for medical care, shelter, food, and clothing. Manage referrals from law enforcement and city officials, coordinate assignments to case managers, and maintain positive relationships with police, social services providers, and treatment partners. Complete initial screenings, track demographic data in the database, and provide immediate responses to officers when case managers are unavailable. Attend required staff meetings and document all activities per agency standards. This role supports the REACH team's mission of diverting individuals away from jail and fostering community health and safety through harm reduction principles.
Required Qualifications
- High school diploma or equivalent
- Demonstrated ability providing street-based outreach and engagement services to individuals suspected of low-level drug involvement and persons who have experienced trauma and marginalization
- Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients
- Understanding of substance use disorders and harm reduction strategies
- Demonstrated passion for serving people experiencing homelessness and co-occurring behavioral health conditions
- Understanding of racial justice and social equity
- Commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff
- Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds
- Strong interpersonal skills and verbal/written communication skills
- Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently
- Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving
- Flexible team player, with excellent attention to detail
- Ability to maintain confidentiality and use discretion when handling highly sensitive information
- Ability to set boundaries, resolve conflict and de-escalate issues
- Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace)
- High level of initiative in keeping current with technological changes
- Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps
- Valid Driver's License
- Acceptable driving
- Ability to occasionally lift and/or move up to 30 pounds
- Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus
- Ability to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl
- Exposure to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions
- Potential for exposure to bloodborne pathogens
- On-call referral phone after-hours during the work week one week per month
- Availability to respond to diversion calls in during on-call shifts as designated
- Washington State Patrol criminal background check
Desired Qualifications
- Undergraduate degree
- Relevant experience may substitute for degree
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