Community Justice Program Supervisor
$90,500–$104,500 year
On-siteSeattle, Washington, United States
Job Summary
Supervise LEAD Case Managers and Screening and Outreach Coordinators through regularly scheduled individual meetings and clinical supervision to ensure clients engage via outreach and trusting relationships. Develop individualized service plans for supervisees, advocate for community resource access, and identify gaps in available services to drive systemic changes. Conduct performance evaluations, approve leave requests, facilitate conflict resolution, and maintain accurate client files and purchasing records. Represent the LEAD program to community stakeholders using strategic partnerships and effective communication. This full-time onsite role includes an optional on-call rotation for one week or weekend per month. The position supports ETS' mission to divert individuals from the criminal justice system toward case management services, fostering community health and safety through harm reduction principles.
Required Qualifications
- Undergraduate degree in related field
- Two years supervisory experience
- Understanding of addiction and harm reduction practices
- Understanding of racial justice and social equity
- Commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff
- Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds
- Strong interpersonal skills
- Verbal/written communication skills
- Excellent organizational skills
- Ability to prioritize workload
- Ability to work independently
- Ability to complete tasks timely and efficiently
- Dependable
- Ability to work under pressure
- Receptiveness to change
- Willingness to learn
- Cooperative approach to problem solving
- Flexible team player
- Excellent attention to detail
- Ability to maintain confidentiality
- Ability to use discretion when handling highly sensitive information
- Ability to set boundaries
- Ability to resolve conflict
- Ability to de-escalate issues
- Computer literacy
- Basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace)
- High level of initiative in keeping current with technological changes
- Ability to utilize MS Outlook email and calendaring programs (or equivalent) and sending attachments
- Ability to use MS Teams or equivalent chat, call, and videoconference features
- Ability to navigate search engines such as Edge or Google
- Ability to carry out browser searches and website benchmarking steps
- Valid Driver's License
- Acceptable driving
Desired Qualifications
- Advanced degree
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