Community Engagement Specialist (Bilingual English/Spanish)
$43,202–$46,405 year
On-siteLancaster, Pennsylvania, United States
Job Summary
Lead the Connect For Life program by strategically planning and hosting virtual and in-person events, conducting one-on-one home visits, and facilitating monthly engagement activities. Proactively reach out to potential members via phone or in-person to enroll them, while serving as a liaison to connect members with health plans and assist with care gaps. Identify community leaders to serve as Ambassadors and document all interactions, attendance, and outreach attempts through digital systems. Travel up to 30 miles for home visits and carry up to 30 pounds of supplies while working flexible hours outside regular business times.
Required Qualifications
- Bilingual (English/Spanish)
- Team Player: Able to work well with others, contribute to a positive environment, and provide leadership when needed
- Proactive: Take the lead on community engagement initiatives with minimal direction
- Adaptable: Comfortable in a fast-paced, changing environment, and eager to learn and grow
- Experience: Pennsylvania Community Health Worker Certificate strongly preferred
- 3+ years in community outreach, teaching, or facilitation
- Healthcare experience is a plus
- Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree
- Community Building: Experience creating or supporting a community of 500+ members
- Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments
- Tech Savvy: Comfortable using web-based and app-based systems
- Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision
- Transportation: Reliable transportation for home visits, willing to travel 20-50 miles
- Flexible Schedule: Available to work outside regular business hours when needed
- Drug-Free Commitment: Willingness to complete pre-employment drug testing and background checks
Desired Qualifications
- Experience: Pennsylvania Community Health Worker Certificate strongly preferred
- Healthcare experience is a plus
- Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree
- Community Building: Experience creating or supporting a community of 500+ members
- Passionate about helping others and building relationships
- Excellent communication and presentation skills
- Outgoing, positive, and able to engage people in person and virtually
- Strong networking and leadership skills, with experience guiding peers
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