Community Engagement Officer
On-site · West Bridgford, England, United Kingdom
Job Summary
Community Engagement Officer in West Bridgford responsible for raising awareness of Carefound Home Care in local communities, building relationships with partner organisations, and supporting client growth and staff recruitment through engaging local networking and marketing activity. Focused on community-based engagement and digital communications to promote services, ensure understanding, and strengthen the provider’s reputation. Responsibilities include local networking with groups, charities and referral providers; delivering promotional activities (face to face and virtual); coordinating with the central marketing team for social media content; CRM workflow to track communications and adapt strategy; supporting delivery of an outstanding care service alongside branch teams; and delivering presentations on ageing subjects such as dementia.
Required Qualifications
- Proven track record in successfully building strong relationships both face to face and virtually within a local community
- Previous experience working in a home care or regulated service environment desirable
- Confident to network face to face, by phone, email, video call with community stakeholders and potential referral providers
- Confident to deliver presentations on key ageing subjects such as dementia
- Good understanding of marketing principles with experience of using a range of marketing and communication approaches including digital media platforms
- Proficiency in Microsoft, CRM and other marketing software, with the ability to learn and adopt new technologies where appropriate
- Excellent communication, planning and organisational skills
- Warm, patient and compassionate but also emotionally resilient and calm under pressure
- Enthusiastic and positive 'can do' attitude
- Commitment to providing and maintaining high standards of care and support
- A valid driving licence and your own car
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