Community Engagement Lead
$49,650–$53,061 year
On-site · Baltimore, Maryland, United States
Job Summary
Build relationships with individuals and communities to promote health and wellness; conduct community-based outreach and education on healthcare services, disease prevention, and healthy lifestyles; advocate for member and community needs within healthcare systems and social services; establish partnerships with community-based organizations; provide culturally appropriate health education on nutrition, chronic disease management, mental health, and preventative care; support individuals in understanding and navigating the healthcare system; organize workshops and informational sessions; assist individuals in accessing medical care, insurance programs, and social services; help members close care gaps by scheduling appointments and reminders, assisting with paperwork, and understanding their treatment plans; identify barriers to healthcare (SDoH) and provide resources; connect individuals with social services such as housing, food assistance, and employment support; document interactions in Wider Circle’s digital systems; support Area Manager and Specialists; conduct in-home visits as needed; drive to locations up to 30 miles away; public speaking and event facilitation; foster peer groups and mentorship within the organization; commitment to health equity across older adults and disadvantaged communities; focus on Medicare/DSNP/Medicaid populations; strong customer service orientation and ability to engage diverse community members; remote-work experience and autonomous work style indicated; required 3-5 years of relevant experience; preferred degrees in allied health or public health fields.
Required Qualifications
- 3-5 years of relevant experience
- Associate or Bachelor Degree preferred
- Experience working in a remote environment and excel at working autonomously
- Strong verbal and written communication skills
- Proactive outreach and leadership on community engagement initiatives
- Care management experience preferred
- Healthcare experience preferred
- Experience leading and supporting peers as needed
- Flexible availability outside business hours
- Reliable transportation when necessary
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