Community Engagement e-Cyclist (PT) - Amazon
$61,693–$61,693 year
On-siteSunnyvale, California, United States
Sunnyvale, California, United StatesOn-sitePart Time$61,693–$61,693 yearLarge
Part TimeLarge
Job Summary
Greet visitors, distribute free bananas, and maintain the e-bike station with a 5-star customer service impression. Perform opening safety checks, unload and sort fruit, keep crates full, and ensure the bike remains organized and clean. Track daily metrics in software, monitor public comments for themes or emergencies, and contribute to monthly inventory counts. Report bike repairs and support stand openings or redistributions as needed. Arrive at the scheduled time in uniform, follow security escalation requirements, and perform other duties assigned.
Required Qualifications
- GED or high school diploma
- 1 year customer service experience
- 6 months experience operating bicycle in an urban environment
- valid California Driver's License
- Commitment to personal and road safety practices
- Commitment to Northwest Center's mission of inclusion and ability to successfully work in a diverse environment
- Ability to work in a variety of environments, including outdoors
- Ability to perform subtraction, multiplication and division for equations up to 3 digits
- proficiency with MS Windows, Excel, and Outlook e-mail
- Ability to work independently with limited supervision
- Excellent interpersonal skills and ability to communicate with leadership, co-workers, and visitors
- Strong conflict resolution and problem-solving skills
- Ability to respond calmly and professionally to emergencies, angry customers, or other stressful situations in the workplace
- Attention to detail and accuracy
- Ability to exercise good judgment in areas of responsibility
- Ability to identify or assist in identifying alternative solutions to problems or situations
- Ability to physically operate electric bicycle riding between Amazon buildings and offsite locations
- Ability to physically push bike up moderate inclines in storage space and on the road, as needed
- Ability to operate electric bicycle on public streets and bike paths in a busy urban environment
- Ability to lift bananas and stack boxes up to 50 lbs repetitively
- Ability to work in conditions below 40 degrees for up to 3 hours or up to 90 degrees
- Ability to walk consistently within a 1.5 mile radius
- Ability to read, write, speak and comprehend the English language
- Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses)
- Ability to identify and understand the speech of another person (with or without a personal auditory hearing device)
- Ability to handle bananas and/or various food products without allergic reaction
Desired Qualifications
- Must be able to pass a drug test
- Ability to work in conditions below 40 degrees for up to 3 hours or up to 90 degrees
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