American Red Cross logo
American Red CrossPosted 1 week ago

Community Disaster Program Manager

On-siteJackson, Tennessee, United States

Full TimeEnterprise

Job Summary

Lead and support a diverse volunteer team to implement disaster cycle services programming across the assigned geographic area, managing mass care, response, preparedness, recovery, and readiness activities. Coordinate efforts to prepare and mobilize communities and engage partners with specific functional expertise to respond to and recover from disasters and emergencies. Develop disaster leadership volunteers and build relationships with trusted organizations in diverse, historically underserved communities to extend the reach of disaster services. Act as the subject matter expert within the region to identify readiness resources, local vendors, and strategies for addressing gaps while collaborating in a matrix management environment. Initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations, ensuring effective collaboration with Volunteer Services.

Required Qualifications

  • Bachelor's degree required, or equivalent combination of education and related experience required
  • Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service
  • A current valid driver's license and good driving record
  • Ability to work outside of regular duty hours including nights and weekends
  • Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook
  • Must be able to lift and/or move up to 15 pounds
  • Must be able to occasionally lift and/or move up to 30 pounds
  • Close vision
  • Distance vision
  • Color vision
  • Peripheral vision
  • Depth perception
  • Ability to adjust focus
  • Ability to work in a small cubicle
  • Ability to sit at a computer terminal for an extended period of time
  • Must be able to regularly sit
  • Must be able to use hands to handle or feel
  • Must be able to talk or hear
  • Must be able to frequently reach with hands and arms
  • Must be able to frequently stand
  • Must be able to frequently walk
  • Must be able to frequently stoop, kneel, crouch, or crawl
  • Must be able to work in a moderate noise environment
  • Must be able to deploy to disaster relief operations outside of their region at a minimum of once a year
  • Must meet all training and physical capacity requirements for deployment
  • Must be able to identify, mobilize, and engage partners in all communities in assigned geographic area
  • Must be able to determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps
  • Must be able to work with volunteers to ensure that the communities you serve are ready to respond to disasters
  • Must be able to lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area
  • Must be able to implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region
  • Must be able to develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically
  • Must be able to cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery
  • Must be able to lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies
  • Must be able to build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers
  • Must be able to act as the Red Cross disaster subject matter expert within the assigned geographic area
  • Must be able to maximize Red Cross presence and community engagement and mobilization
  • Must be able to prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters
  • Must be able to initiate and coordinate disaster relief operations in the assigned geographic area
  • Must be able to identify, build trust in, and increase access to disaster services in diverse, historically underserved communities
  • Must be able to build relationships and partnerships with trusted and diverse organizations within assigned priority communities
  • Must have demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements
  • Must have a proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community
  • Must be able to manage multiple priorities
  • Must be able to facilitate
  • Must be able to problem solve
  • Must be able to do marketing
  • Must be able to do leadership
  • Must be able to do partnership management
  • Must have excellent interpersonal, verbal, and written communication skills

Desired Qualifications

  • Bilingual in English and Spanish
  • Experience in recruiting volunteers

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce