Community Defense & Rapid Response Manager
$67,500–$75,000 year
On-siteHyattsville, Maryland, United States
Job Summary
Manage the daily operations of the Community Defense and Rapid Response Program, overseeing intake, triage, referrals, and follow-up for immigration enforcement reports while maintaining confidentiality. Develop and improve emergency coverage plans, after-hours protocols, and high-volume response procedures to ensure effective, timely responses. Supervise staff and volunteers across departments, modeling trauma-informed practices and coordinating Know Your Rights education sessions. Analyze enforcement trends and data to inform advocacy, organizing, and program improvements, while building partnerships with community organizations and mutual aid groups. Represent the organization in external coalitions, media appearances, and public events to expand the activist base.
Required Qualifications
- Bachelor's degree or minimum of three years of experience performing related work
- Valid U.S. Driver's License and a reliable vehicle
- Bilingual/multilingual, English and Spanish
- 3+ years of relevant experience in nonprofit programs, immigration services, community organization, legal services, or another related field
- Knowledge of U.S. immigration enforcement and detention system
- Strong commitment to being informed and guided by Racial Justice, Equity & Inclusion (RJEI) principles in all aspects of work and leadership
- Deep commitment to immigrants' rights, including experience working with the immigrant community
- Well-organized with ability to work independently under minimal supervision, managing multiple projects
- Experience supervising staff or coordinating teams across areas or disciplines
- Ability to remain calm and exercise sound judgment in fast-paced and/or crises situations
- Experience maintaining case management systems and advanced proficiency in basic computer programs (Microsoft Office suite, etc.)
- Excellent oral and written communication skills, including in advocacy and public communication
- Strong interpersonal communication, conflict resolution, and negotiation skills
- Ability to travel, as required
Desired Qualifications
- French is a plus
- knowledge of Salesforce is a plus
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