Community Care Call Center Service Representative, Community Care Administration (Full Time)
$36,421–$36,421 year
On-site · Great Falls, Montana, United States
Job Summary
Community Care Call Center Service Representative in Community Care Administration. Receives and relays incoming calls from within the facility and patients into the call center system; assists with requests for departments such as home medical equipment and licenses home health care services; enters information into the call center system. Demonstrates the ability to handle pressure to meet deadlines, manage varying situations, interact with a diverse range of people, and resolve conflicts. Performs all assigned duties and adheres to licensing board/regulatory requirements and Benefis Health System policies. Exemption wage non-exempt starting at $17.51/hour, with wage based on experience; Benefis is Montana’s premier health system with extensive facilities and opportunities.
Required Qualifications
- High school graduate or equivalent.
- Previous Customer Service experience preferred.
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