Community Care Advocate
$58,240–$70,720 year
On-siteLas Vegas, Nevada, United States
Job Summary
Connect employees to community and company resources addressing social determinants of health, including work-life, financial, legal, and basic needs support. Conduct one-on-one consultations to link individuals to local and national resources for housing, food, transportation, and mental health treatment options, providing support through applications and follow-ups. Collaborate with internal care teams on emergency funding referrals and document metrics regarding resource needs, referral success rates, and employee demographics. Promote the service offering to customers and attend meetings to cascade needs to partners, ensuring timely submission of reporting documentation.
Required Qualifications
- A Bachelor's degree in a related field
- Experience working with diverse populations and backgrounds within the social work industry
- Experience and a depth of knowledge with connecting individuals to resources locally and outside of your local communities
- Ability to balance the needs of multiple stakeholders
- Flexibility and creativity when approaching workplace challenges
- Excellent listening, written and verbal communication skills
- Skilled in embracing diversity and inclusion amongst teams and clients
- Motivated to go above and beyond for members to provide a high-touch experience
- Tech-savvy: must be comfortable using various computer platforms and working in a tech enabled environment
Desired Qualifications
- Experience helping organizations manage evolving workforce environments and norms is a plus
- Experience connecting individuals to resources quickly in times of crisis is a plus
- Expereince assisting individuals through burnout, managing work-life balance, dealing with trauma and/or traumatic events is a plus
- Experience working with lower income populations who experience challenges such as food insecurity and housing instability is a plus
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