Community Banker
On-siteLander, Wyoming, United States
Job Summary
Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions. Opens and maintains consumer and business checking, savings, IRA, CD, and credit card products while processing new consumer and small business loan requests. Builds relationships through outbound outreach and performs teller duties including check cashing, deposits, withdrawals, and currency counting. Identifies referral opportunities across Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management using 360 View. Maintains compliance with all bank regulations and participates in volunteer financial education efforts. Requires 1-3 years banking experience and a Registered Mortgage Loan Originator license. Located at the Lander, WY branch with variable hours based on scheduling needs.
Required Qualifications
- High School Diploma or General Education Degree (GED)
- 1-3 years banking or related experience
- Registered Mortgage Loan Originator per the SAFE Act within 30 Days
- Regular and Predictable Attendance
- Dexterity of hands/fingers to operate computer keyboard and mouse
- Frequently Handling
- Frequently Hearing
- Frequently Lifting - Occasionally (up to 25 lbs)
- Sitting - Occasionally
- Standing - Frequently
- Talking - Frequently
- Walking - Occasionally
- Noise Level - Moderate
- All applicants must pass pre-employment screenings including a background check
- First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility
Desired Qualifications
- Working knowledge of digital platforms, CRM systems, and emerging technologies
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small-group situations to clients and other employees of the organization
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
- Ability to compute rates and percentages and draw and interpret bar graphs
- Ability to apply common-sense understanding to carry out detailed but uncomplicated written or oral instructions
- Ability to solve problems involving a few concrete variables in standardized situations
- Demonstrates timely completion of work and adjusts to work demands to meet expected deadlines
- Produces complete and accurate work, displaying pride and professionalism in all tasks
- Takes personal initiative and serves as a positive example for others to emulate
- Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans
- Possesses working knowledge of personal computers, Microsoft programs, and strong 10-key skills
- Maintains confidentiality at all times
- Uses tact and diplomacy effectively when interacting with clients and coworkers
- Demonstrates strong attention to detail and the ability to follow verbal and written instructions
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