Community Association Manager / Portfolio (PAZ81426)
$60,000–$70,000 year
On-sitePhoenix, Arizona, United States
Job Summary
Respond promptly to all emails and calls within 24 hours while overseeing daily operations of a portfolio of community associations. Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long-term planning. Lead, mentor, and support staff to foster professional growth, while building strong relationships with residents and vendors. Develop and execute strategic plans to enhance services and ensure full compliance with governing documents and legal regulations. Manage vendor relationships, including bidding, contract negotiation, and oversight, while reviewing and approving payments in coordination with community budgets. Prepare and manage annual budgets, collaborate on financial performance, and present clear reports on collections, compliance, and work orders. Oversee community projects, implement risk management strategies, and address escalated homeowner concerns professionally.
Required Qualifications
- Minimum 2-3 years in property management /community management experience
- Proven ability to effectively manage and lead a team
- Experienced in managing complex developer portfolios and relationships
- Strong understanding of community association business and financial statements
- Excellent organizational, time management, and communication skills
- High integrity, honesty, professionalism, and customer service orientation
- Excellent verbal and written communication skills
- Proficiency in MS Office applications (Word, Excel, and Outlook)
- Must be able to remain in stationary position 50% of the time
- Must occasionally move about inside the office to access file cabinets, office machinery, etc.
- Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer
- Must constantly position self to maintain files in file cabinets
- Must be able to exchange accurate information
- Must be able to observe details at close range (within a few feet of the observer)
- Must be able to frequently move boxes weighing up to 20lbs across office for various needs
- Must work in outdoor weather conditions while onsite at various communities
- Must occasionally ascend/descend a ladder or stairs
- Valid DL
- Reliable transportation
Desired Qualifications
- CMCA or state-equivalent certifications
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