Community Association Manager
$80,000–$87,000 year
HybridCarlsbad, California, United States
Job Summary
Manage a portfolio of community associations by providing leadership and consulting on best practices for management and oversight. Run monthly, bimonthly, quarterly, and annual Board Meetings while working extensively with the Board of Directors, vendors, contractors, and homeowners. Meet with Associations 1-2 times a week, manage and assist in special projects, create budgets, and handle financials. Maintain client satisfaction and account retention through responsive client service, follow-ups, and closing the loop. Requires a valid driver's license, clean MVR, and ability to attend night meetings. 3 to 4 years of HOA management experience and 2 to 3 years in customer service required.
Required Qualifications
- Must possess a valid Driver's License and maintain a clean MVR.
- Must have reliable transportation and the ability to drive to and from communities.
- Must be able to attend and participate in night meetings.
- Strong knowledge of the HOA industry.
- Excellent client service orientation.
- Responsive, follows up, and closes the loop with clients.
- Strong computer skills.
- Proficient in MS Office, TEAMS, Outlook, Word, Excel, and PowerPoint.
- HOA software experience.
- Strong attention to detail.
- Ability to maintain a positive attitude.
- Possess strong leadership and collaboration skills.
- Excellent interpersonal, influencing, and relationship-building skills.
- Strong verbal and written communication.
- Effective organizational and time management skills.
- Ability to manage multiple tasks and priorities and meet deadlines.
- Demonstrated strengths in working independently and in a team environment.
- Verifiable references.
- Able to pass a background check.
- 3 to 4 years of experience in an HOA management role.
- 2 to 3 years of experience in customer service.
- High School Diploma or GED
Desired Qualifications
- CAI or CACM Certification(s) a plus.
- Bachelor's Degree preferred.
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