Community Associate, 177 E Colorado Blvd (Pasadena)
$47,840–$52,000 year
On-siteLos Angeles, California, United States
Job Summary
Cover the front desk during business hours as the primary on-site point of contact, greeting members and guests while ensuring all visitors sign in via Welkio tablet. Manage building operations by processing mail, organizing the mailroom, tracking keys, and resolving lost packages, while maintaining up-to-date forms for pets, filming, and bike rooms. Facilitate community engagement by promoting events, distributing posters, celebrating member milestones, and connecting members through local recommendations and the WeWork member network. Provide daily support for building systems, including elevators, HVAC, coffee machines, and emergency equipment, while communicating updates and policies to members.
Required Qualifications
- College graduate with a four-year degree
- 1+ years of hospitality experience
- Customer service and/or sales experience
- Strong verbal and written communication skills
- Outstanding interpersonal and multitasking skills
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- Passion for entrepreneurial communities
- Passion and understanding of WeWork's mission and values
- Proficient in basic computer skills
Desired Qualifications
- College graduate with a four-year degree preferred, but not required
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