Community Assistant - Granville Towers
On-siteChapel Hill, North Carolina, United States
Job Summary
Conduct leasing tours, process online inquiries, and manage prospective resident follow-ups to sell and lease the property. Execute the Turn, Move-In, and Move-Out processes, including unit make-ready, cleaning, and vendor coordination. Maintain community cleanliness, document maintenance concerns, and mediate resident conflicts while enforcing safety policies. Complete administrative tasks such as room inventories, census counts, and social media content creation. Work structured office shifts and on-call rotations including evenings, weekends, and holidays. Maintain a professional image as an American Campus Communities representative.
Required Qualifications
- A degree or certificate program must be in progress from an accredited college or university while in this position.
- Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university.
- Available to work regularly assigned office and on-call shifts - weekdays and weekends based on academic schedule availability.
- Periodically work events that may occur in the evenings and/or on weekends.
- Work a structured administrative shift in the office each week as determined by your supervisor which may include evenings, weekdays, weekends, and/or holidays.
- Work assigned 'Community Assistant On-Call' shifts, which may include, weekdays, weekends, and/or holidays.
- These shifts may take place at any point during the day, evening, and/or overnight and are a required part of the Community Assistant position.
- Available to work as scheduled/needed during Turn, Move-In, and Move-Out.
- This schedule may consist of multiple days in a row and/or extended hours.
- Comes to work in appropriate attire as outlined by ACC standards.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Desired Qualifications
- Be familiar with the general maintenance policies and procedures and be available to assist in after hours maintenance emergencies.
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