Community Assistant

Manage leasing inquiries, conduct tours, and assist prospects through the application process while ensuring digital and physical lease files remain accurate and organized. Report traffic and application variances, document daily tasks, and address resident requests, concerns, and complaints in a timely manner. Provide excellent customer service to residents and parents, answer questions regarding lease terms and violations, and assist in planning community events. Handle after-hours emergency calls as needed and participate in seasonal team events, including turn and quarterly unit inspections. Maintain compliance with company policies through online coursework and regular audits of lease files and property reports.