Communications Tech 1
$37,440–$37,440 year
On-site · Maricopa, Arizona, United States
Job Summary
Communications Tech 1 responsible for installing, disconnecting, connecting, upgrading, downgrading, and troubleshooting customer services at residential and commercial locations; splice fiber cables and terminate for activation; test and maintain broadband systems; educate customers on services and upsell where appropriate; ensure professional company image and adherence to safety standards; on-site, hands-on installation and repair of fiber and cable infrastructure; requires High School Diploma or GED, a valid driver's license, and 1–2 years of CATV/fiber experience; physically capable of lifting up to 75 pounds and working in various spaces; operates tools and test equipment and complies with OSHA/FCC/NEC regulations.
Required Qualifications
- High School Diploma or GED
- A valid Driver’s License and clean driving record
- 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience
- Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment
- Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services
- Able to locate and mark underground services utilizing test equipment, prints, and database mapping software
- Splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation
- Knowledge and experience working with electronics, DC power, and fiber optic equipment
- Able to properly operate small hand tools, power tools, and test equipment
- Able to work independently and plan tasks to complete projects efficiently
- Strong computer skills in Word and Excel
- Able to accurately measure distances using tapes or other measuring devices
- Able to differentiate between different sizes and colors of wires/cables
- Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms
- Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances
- On-call rotation every 3 weeks
- Work schedules may adjust based on business needs
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