Communications Specialist/Writer
RemoteUnited States
Job Summary
Create and maintain detailed user manuals, technical documentation, FAQs, and briefing materials for digital health products within the Veterans Health Administration. Draft, format, and edit monthly reports, evaluation summaries, and policy guidance documents for executive and program audiences. Edit deliverables in Microsoft Word, Excel, and PowerPoint to ensure clarity, accuracy, and adherence to federal style standards. Translate complex clinical concepts into accessible content for Veterans, clinicians, and leadership while collaborating with subject matter experts to keep documentation current. Support the development of strategic communication artifacts including brochures and toolkits. This contingent position offers remote work with occasional travel for client engagements.
Required Qualifications
- 3 years of experience in technical writing, editing, or communications
- Bachelor's degree in English, communications, journalism, technical writing, or a related field
- Demonstrated experience producing user manuals, technical documentation, reports, and briefing materials
- Strong editing and proofreading skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to translate complex or technical information into clear, audience-appropriate content
- Experience supporting complex projects and transformation efforts within the federal government
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the U.S.
- Ability to adhere to any on-site requirements (which may change at contract award)
- Occasional travel for client engagements may be required
Desired Qualifications
- Strong critical thinking, analytical, and time management skills
- Proven ability to organize, prioritize, and work well with others
- Ability to communicate thoughts, ideas, and solutions logically both written and orally
- Ability to stay calm under pressure in a fast-paced environment and understand complex issues quickly
- Ability to receive feedback from clients and implement changes quickly and effectively
- Desire to work in a fast-paced, rapidly evolving environment
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