Communications Specialist/Writer
RemoteUnited States
Job Summary
Create and maintain detailed user manuals, technical documentation, FAQs, and briefing materials for digital health products and federal clients. Draft, format, and edit monthly reports, evaluation summaries, and strategic communication artifacts such as brochures and toolkits. Edit deliverables in Microsoft Word, Excel, and PowerPoint to ensure clarity, accuracy, and adherence to VA style standards. Translate complex technical and clinical concepts into accessible content for Veterans, clinicians, and leadership by collaborating with subject matter experts. Support the drafting of language for applicable policies, directives, and guidance documents. This contingent role with the VA's Strategic Initiatives Lab requires a public trust clearance and may involve occasional travel for client engagements.
Required Qualifications
- 3 years of experience in technical writing, editing, or communications
- Bachelor's degree in English, communications, journalism, technical writing, or a related field
- Demonstrated experience producing user manuals, technical documentation, reports, and briefing materials
- Strong editing and proofreading skills, with proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to translate complex or technical information into clear, audience-appropriate content
- Experience supporting complex projects and transformation efforts within the federal government
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the U.S.
- Self-starter
- Proactive problem solver
- Action-oriented team player
- Exceptional writing, editing, and attention to detail
- Committed to providing superior service
- Poised under pressure
- Positive and flexible attitude
- Occasional travel for client engagements may be required
- Adhere to any on-site requirements
Desired Qualifications
- Strong critical thinking, analytical, and time management skills
- Proven ability to organize, prioritize, and work well with others
- Ability to communicate thoughts, ideas, and solutions logically both written and orally
- Ability to stay calm under pressure in a fast-paced environment and understand complex issues quickly
- Ability to receive feedback from clients and implement changes quickly and effectively
- Desire to work in a fast-paced, rapidly evolving environment
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