Communications Products Specialist Sr
RemoteUnited States
Job Summary
Develop and execute strategic communications initiatives for the VHA AI Education Hub, crafting press releases, social media campaigns, and media responses that translate complex AI topics for Veterans and clinicians. Draft official statements and advisories per VA guidelines while managing a comprehensive communications calendar to track deliverables and campaign timelines. Serve as the primary contact for media inquiries, coordinating responses with leadership and subject matter experts to ensure accurate, on-brand messaging. Collaborate with program managers and design teams to produce newsletters, fact sheets, infographics, and video scripts, then monitor performance metrics to drive outreach improvements. This role requires a self-directed strategist with 8+ years in federal public affairs to support the Department of Veterans Affairs' mission in a highly regulated environment.
Required Qualifications
- Minimum 8 years of professional experience in communications, public relations, public affairs, or a closely related field
- demonstrated expertise in managing information output across multiple channels for large or complex organizations
- Bachelor's degree (BA/BS) in Communications, Public Relations, Journalism, Marketing, or a related discipline
- Prior experience supporting federal government agencies, healthcare organizations, or other highly regulated institutions
- familiarity with federal communications policies, clearance/approval workflows, and Section 508 compliance requirements
- Ability to obtain and maintain a VA Personal Identity Verification (PIV) credential
- successfully pass a VA background investigation
- must be able to access VA systems and facilities as required by the contract
- Must be a U.S. citizen or authorized to work in the United States
- this position may be subject to federal contractor employment eligibility verification (E-Verify)
- Demonstrated proficiency in drafting and editing press releases, media statements, and social media content
- a portfolio or writing samples that reflect experience across diverse communications formats and audiences
Desired Qualifications
- Prior experience supporting VA, VHA, or other federal health agency communications programs
- working knowledge of VA communications governance, branding standards, and public affairs approval processes
- Familiarity with artificial intelligence, health IT, or emerging technology topics
- the ability to translate technical concepts into plain-language content accessible to non-expert audiences including Veterans and caregivers
- Experience with federal digital communications platforms and tools (e.g., VA.gov content management, GovDelivery, HHS Communicate, or equivalent)
- knowledge of Section 508 accessibility standards for digital content
- Demonstrated experience developing and executing integrated communications campaigns that span earned media, owned social channels, and internal stakeholder communications within a federal or government contracting environment
- PMP, APR (Accredited in Public Relations), or equivalent professional certification
- prior experience working on health equity, patient education, or public health awareness campaigns
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