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Cornwall CouncilPosted 2 weeks ago

Communications Manager vacancy at Redruth Town Council

On-siteRedruth, England, United Kingdom

Full TimeLargePublic Services

Job Summary

Lead the Communications team and coordinate all internal and external communications, events, and marketing activities across the Town Council services. Develop and deliver operational plans for communications, marketing, and events while creating strong copy content that empowers audiences both online and offline. Draft press releases for sign-off, manage media relations, and commission advertising campaigns to promote the town as a desirable place to live, work, and visit. Prepare management information on audience reach and ensure public affairs messaging is integrated and impactful. Work with the Community and Business Liaison Managers to secure sponsors, encourage wider participation, and deliver a high-quality festival and events programme. Manage budgets effectively and provide ongoing training to staff and Councillors on communication and feedback methods.

Required Qualifications

  • Certificate of Higher Education
  • 5 years communication skills
  • 3 years Canva
  • 5 years public relations
  • Minimum 5 GCSEs including English and Maths
  • Minimum of 5 years management experience
  • Minimum of 2 years experience in Communications and Marketing
  • Experience of managing budgets effectively
  • Demonstrable track record of creating communications plans and implementing effective communications strategies
  • Creative flair
  • Experience of event management
  • Demonstrable experience of engaging new audiences through online/offline communications channels
  • Advanced verbal and written communications with copywriting experience
  • Ability to act with diplomacy
  • Understanding of unconscious bias
  • Experience of securing proactive media coverage on and offline
  • Experience of managing internal and external communications, working with and developing media relationships, drafting and managing press releases
  • Excellent knowledge around tone of voice and storytelling within social media
  • Proof reading skills
  • Accomplished writer and communicator with strong examples of tailoring content to different audiences across multiple channels such as speech writing and written content creation
  • Proven competency in Microsoft Office and other software programmes including database creation spreadsheets etc
  • Knowledge of Data protection legislation
  • Graphic design and basic video making skills
  • Experience of digital content management across social media platforms
  • Previous experience with press/media liaison and engagement
  • Previous experience of designing printed publications
  • Ability to build strong collaborative relationships with partners businesses and stakeholders
  • Compelling public speaking skills
  • Strong administrative and organisational skills
  • Advocate of inclusion and diversity
  • ILM Management qualification
  • Proven track record of leading and inspiring teams to success
  • A pro-active approach self-motivated and enthusiastic with initiative and commitment to achieving results
  • Creative and innovative
  • Confident and enthusiastic individual with excellent people skills and engaging personality
  • Ability to manage own time and workload competently
  • Ability to plan and make best use of promotional opportunities
  • Highly motivated and able to work on own initiative
  • Ability to respond independently to unexpected situations
  • Ability to handle sensitive information confidentially
  • Excellent influencing and persuading skills
  • Good negotiation skills
  • Keen eye for detail
  • Available for some weekend working for events/festivals when required
  • Prepared to attend out-of-hours meetings when required
  • Work Location: In person

Desired Qualifications

  • Experienced in Adobe and Canva
  • Experienced in social media platforms and digital applications
  • Experience of resolving conflict
  • Procedural and practical knowledge of Local Government administration
  • Understanding of Local Government practices and the role of Councillors

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