Communications Manager
$90,000–$100,000 year
On-siteRichmond, Virginia, United States
Job Summary
Execute strategic internal and external communication plans that support organizational priorities, business objectives, and brand awareness initiatives. Create compelling written content and storytelling initiatives that communicate company strategy, culture, and achievements. Develop and maintain external communication materials that support company initiatives, brand visibility, corporate reputation, and stakeholder engagement. Monitor communication trends, engagement metrics, and stakeholder feedback to measure effectiveness and identify continuous improvement opportunities. Manage multiple communication projects simultaneously while ensuring quality, consistency, accuracy, and timely delivery. Ensure all communications align with company brand standards, organizational values, communication governance requirements, and applicable compliance guidelines. Support crisis and issue-management communications by assisting with the development and distribution of timely, accurate, and consistent messaging. Foster collaborative relationships and encourage the sharing of ideas, innovation, and communication best practices across teams and departments. Adapt and flex to deliver ad-hoc projects as needed. This role reports to the Senior Manager of External Communications and is primarily remote, with preference for candidates based in or around the Richmond, VA office.
Required Qualifications
- Bachelor's degree in communications, Journalism, Public Relations, Marketing, Business Administration, or a related field
- 5+ years of progressive experience in corporate communications, public relations, marketing communications, or a related strategic communications function
- Demonstrated experience developing and executing communication strategies and programs within a complex corporate environment
- Experience working in highly regulated industries, healthcare, and/or supply chain
- Strong business acumen with the ability to translate complex concepts and organizational initiatives into clear, concise, and impactful communications
- Exceptional written, verbal, proofreading, copyediting, storytelling, and content development skills with a strong command of grammar and business writing
- Proven ability to build partnerships, influence stakeholders, and provide consultative communication support
- Strong presentation, facilitation, and interpersonal communication skills
- Demonstrated project management skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Strong organizational skills with a focus on accuracy, attention to detail, and quality
- Experience measuring communication effectiveness and utilizing metrics to drive continuous improvement
- Ability to work independently, exercise sound judgment, and take ownership of assigned initiatives from concept through execution
- Proven ability to thrive in a fast-paced, dynamic environment while adapting to changing business priorities
- Proficiency with Microsoft Office Suite, SharePoint Online, email communication platforms (Pardot preferred), and other communication management tools
- Ability to travel occasionally based upon business needs
Desired Qualifications
- B2B and Healthcare industry experience
- Experience with Adobe Creative Suite
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