Communications and Digital Media Specialist
$55,000–$65,000 year
On-siteRockville, Maryland, United States
Job Summary
Develop engaging digital content to elevate Montgomery County Coalition for the Homeless' mission by managing social media presence, website updates, and digital storytelling across platforms like Facebook, Instagram, LinkedIn, and YouTube. Produce and edit multimedia assets including photography, videography, and graphic design for fundraising campaigns, advocacy initiatives, and community outreach while maintaining strict brand consistency and client confidentiality. Monitor engagement metrics, respond to inquiries, and prepare performance reports to support organizational growth and public awareness efforts. Manage administrative email routing and collaborate with staff to identify compelling stories for internal and external communications.
Required Qualifications
- Associate's or Bachelor's degree in Communications, Marketing, Digital Media, Journalism, Public Relations, Graphic Design, Multimedia Production, or a related field
- Two (2) to four (4) years of experience in communications, social media, digital marketing, multimedia production, public relations, or nonprofit communications
- Experience creating content for multiple social media platforms
- Experience with photography, videography, and multimedia storytelling
- Experience maintaining websites using content management systems
- Excellent written, verbal, and visual communication skills
- Strong storytelling abilities with an eye for compelling photography, videography, and graphic design
- Proficiency with social media management platforms and content scheduling tools
- Experience using Canva and Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator, Acrobat, or similar)
- Experience producing and editing short-form video for Instagram Reels, Facebook, LinkedIn, YouTube, and other digital platforms
- Basic photography and videography skills, including lighting, composition, and audio recording
- Experience using website content management systems such as WordPress or similar platforms
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Ability to work collaboratively with staff across all departments and represent the organization professionally
- Commitment to maintaining confidentiality and portraying clients with dignity and respect
- Ability to work occasional evenings or weekends for organizational events
Desired Qualifications
- Equivalent professional experience may be considered
- Experience supporting communications, marketing, advocacy, or fundraising initiatives
- Nonprofit experience
- Passion for MCCH's vision of building a future without homelessness
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