Communications Administrator, Servicing Strategy and Shared Services

Draft, edit, and distribute internal communications (newsletters, announcements, reports, presentations, emails); develop and maintain communication materials including knowledge articles and updates on process and system changes; manage and update SharePoint content; coordinate scheduling and distribution of internal communications; provide calendar management, meeting coordination, documentation, and event planning for communications initiatives; collaborate with stakeholders to ensure consistent messaging across departments; conduct research and compile performance insights to improve communication effectiveness while ensuring compliance and confidentiality; serve as point of contact for communications-related matters and coordinate with vendors; perform additional duties aligned with evolving business needs. Skills: written and verbal communication, detail-oriented, organizational and time-management excellence, ability to prioritize, collaboration, stakeholder engagement, problem-solving, adaptability, travel capability; OT and travel as needed; office-based role with locations in Atlanta, Dallas, Detroit, Houston, and Phoenix; 8AM-6PM schedule with various shifts and potential weekend work; requires reliable transportation and ability to commute to listed US cities.