Commercial Support Specialist
On-sitePune, Maharashtra, India
Job Summary
Execute key commercial processes including order offer creation, proposal generation, and CRM maintenance for EMEA and APAC regions. Validate internet offers, upload documentation to customer portals, and support sales reporting dashboards while analyzing activities against KPIs. Act as a primary contact for internal teams to resolve inquiries related to commercial workflows, orders, and data projects. Liaise with sales, finance, and logistics departments to ensure seamless information flow and cohesive project fulfillment. Identify workflow inefficiencies and propose improvements focused on revenue uplift or operational efficiency. Maintain accurate customer records and provide vital data to stakeholders for decision-making. Ensure timely order processing and issue resolution to uphold customer satisfaction through a customer-centric approach.
Required Qualifications
- English : MUST BE GOOD
- Bachelor or equivalent by experience
- 3-5 years in administrative tasks
- Knowledge Standard computer skills (MS Office)
- Customer-oriented thinking and acting
- Sense of initiative and responsibility
- Positive approach toward learning and growing
- To be able to work with set objectives
- Logical thinking
- Persistent
- Assertive
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