Commercial Support Administrator
On-siteWacol, Queensland, Australia
Job Summary
Manage account creations, pricing updates, and customer onboarding while ensuring strict alignment with standard price structures and corporate policies. Liaise with Sales Managers and representatives to guide new customers through initial integration and maintain total data integrity within designated timeframes. Serve as an internal point of contact for the commercial team, providing clear guidance on pricing maintenance and compliance with Air Liquide policies. Partner with the IM Commercial Support Team Leader to identify and execute process improvements that streamline commercial workflows. Operate in strict accordance with Air Liquide Group's safety principles, standards, and operational procedures.
Required Qualifications
- 3+ years of experience in customer service, commercial support, or department-level administrative functions
- Exceptional attention to detail with proven capability in checking pricing consistency and executing complex administrative tasks accurately
- Outstanding verbal and written communication skills with the ability to liaise effectively across cross-functional sales reps, internal teams, and leadership
- Strong organizational skills with the ability to multitask in a fast-paced setting without compromising quality or losing follow-through
- Ability to work independently with minimal supervision while actively contributing to a supportive, dynamic national team environment
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