Commercial Specialist
On-siteMilwaukee, Wisconsin, United States
Job Summary
Support CPP-led commercial sales by conducting account stocking visits, Pro Sales flyer drops, and outbound calls to build customer relationships. Manage store vehicle fleet maintenance, safety checks, and dispatching coordination from order creation to delivery. Lead the organization of parts department staging areas, maintain inventory knowledge, and assist with upselling to increase transaction values. Perform customer deliveries following standard procedures and lead commercial programs during weekends or when CPPs are absent. Engage with walk-in customers to recommend parts and services while supporting GMs with special projects and new team onboarding. Requires ASE certification, valid MVR, and ability to work varied shifts including evenings and weekends.
Required Qualifications
- High school diploma or general education degree (GED)
- Must have a valid driver's license with an acceptable driving record
- Must complete the Parts Knowledge Assessment
- Ability to work an assortment of days, evenings, and weekends as needed
- Speak and write English
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Ability to write simple correspondence
- Willingness to learn about new products and sales techniques
- Use Microsoft software effectively (Word, Excel required)
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Strong organizational skills
- Basic inventory management skills
- Basic dispatching knowledge
- Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
- Ability to lift and/or move up to 50 pounds
- Ability to occasionally lift and/or move up to 100 pounds
- Close vision
- Distance vision
- Color vision
- Depth perception
- Ability to adjust focus
- Ability to talk and hear
- Ability to use hands and fingers to handle or feel
- Ability to reach with hands and arms
- Ability to climb or balance
- Ability to stoop, kneel, crouch, or crawl
Desired Qualifications
- Prior automotive parts experience
- Prior dispatching or logistics coordination experience
- Proven sales ability
- Formal of informal experience working in groups to achieve goals
- ASE certification
- Spanish language ability
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