Commercial Solutions Engineer
$141,400–$171,100 year
On-siteWaltham, Massachusetts, United States
Job Summary
Establish and maintain a deep understanding of the Semrush technology portfolio and competitive landscape to act as a technical lead on strategic client relationships. Provide authoritative guidance on API, IT operations, security, and processes while conducting high-level discovery with key executive decision-makers. Collaborate with Product and Sales teams to champion ongoing strategic customer success, assist in pre/post-sales engineering responsibilities, and work closely with clients on product evaluations and proof of concepts. Prepare and conduct demos, host webinars, and deliver internal training to support the sales team. Perform discovery sessions to ensure solutions meet client objectives within a dynamic, high-growth environment.
Required Qualifications
- 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience
- B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
- Experience in SaaS or DaaS environments a must
- Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes
- Expertise in handling technical data questions from clients and prospects
- Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service
Desired Qualifications
- B.S. degree in an engineering or similar program from an accredited college / university preferred
- Someone who takes pride in being an industry expert
- Experience implementing software products or solutions to large and dynamic enterprise companies
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