Commercial Service Tech I
On-siteCharlotte, North Carolina, United States
Charlotte, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Perform routine and emergency service calls to troubleshoot, replace, and repair malfunctioning commercial intrusion, fire, CCTV, and access control systems. Provide customer instruction on system operation, conduct system testing and signal verification, and maintain truck stock and inventory. Coach and train less senior technicians while ensuring efficient task execution and timely documentation of service and hours. Work a full-time, flexible schedule with on-call availability, travel on short notice, and drive for extended periods in various conditions.
Required Qualifications
- Minimum of High School Diploma/Vocational Training
- three (3) or more years of experience
- mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems
- working knowledge to full understanding of local/national codes
- mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters
- valid driver's license
- ability to clear a drug screening
- ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English
- 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings
- Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes
- Must be able to work a full-time, flexible schedule with on call availability
- Must be able to travel on short notice
- Must be able to drive a motor vehicle (day and evenings) for extended time periods
- Must be able to lift, move, and hold up to approximately 50 lbs
Desired Qualifications
- Must have an ability to proctor, coach, and teach others
- Must have a strong work ethic
- Must be detail-oriented
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