Commercial Service Tech I
On-siteIndianapolis, Indiana, United States
Job Summary
Perform routine and emergency service calls, troubleshooting, replacing, and repairing malfunctioning commercial intrusion, fire, CCTV, and access control systems. Provide customer instruction on system operation, conduct system testing and signal verification, and maintain truck stock and inventory. Coach and teach less senior technicians or trainees while ensuring efficient execution of assigned tasks through organized technical resources. Document service hours and submit all required productivity activities timely. Work a full-time, flexible schedule with on-call availability, travel on short notice, and drive extended periods, occasionally facing extreme weather and electrical risks.
Required Qualifications
- Minimum of High School Diploma/Vocational Training
- three (3) or more years of experience
- mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems
- working knowledge to full understanding of local/national codes
- mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters
- valid driver's license
- ability to clear a drug screening
- ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English
- 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings
- Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes
- Must be able to work a full-time, flexible schedule with 'on call availability'
- Must be able to travel on short notice
- Must be able to drive a motor vehicle (day and evenings) for extended time periods
- Must be able to lift, move, and hold up to approximately 50 lbs
Desired Qualifications
- Must have an ability to proctor, coach, and teach others
- Must have a strong work ethic
- Must be detail-oriented
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