Commercial Service Manager

Commercial Service Manager in Chelmsford, MA leads the Commercial Service Team and oversees Field Technicians to ensure high-quality, compliant repairs and installs. Responsibilities include supervising staff, evaluating field performance, conducting ride-alongs, managing workload with Dispatch to optimize manpower and profitability, ensuring safety per OSHA standards, handling permits as needed, maintaining department budgets, achieving company goals, and performing related administrative duties. Strong leadership, excellent verbal and written communication, organization, decision-making, and public-speaking skills are required. The role emphasizes customer satisfaction, team development, and adherence to local, state, federal, and company requirements. A background check and good driving record are required. Benefits include PTO, weekly pay, bonuses, company vehicle, 401(k) match, paid training, health/life/dental insurance, and holidays.