Commercial Sales Operations Manager
$98,720–$148,080 year
HybridNaperville, Illinois, United States
Job Summary
Support RFP responses, proposal development, and contracting coordination by organizing contributors, developing first-pass content, and maintaining process visibility. Improve sales engagement and prospect-intelligence platform adoption while supporting outreach campaigns and performance tracking. Maintain CRM processes, reporting dashboards, and data-quality standards to identify information gaps and translate business needs into practical reporting or system improvements. Gather and synthesize internal data, external research, and account intelligence to support prospecting, opportunity strategy, presentations, and sales-enablement materials. Prepare weekly and monthly business reviews, forecast interpretations, and executive reporting to help leadership understand opportunity movement, risks, and priorities.
Required Qualifications
- 5+ years of progressive experience in Sales Operations, Revenue Operations, Commercial Strategy, Business Operations, or a closely related B2B function
- Experience supporting complex, consultative, or long-cycle enterprise sales processes
- Demonstrated impact on pipeline visibility, data quality, deal execution, operating discipline, or sales-team productivity
- Advanced CRM proficiency, including dashboard creation, reporting, data management, pipeline governance, and business-requirements development
- Experience preparing structured pipeline reviews, business-performance reporting, or executive-level commercial updates
- Strong analytical, research, and writing skills, with the ability to translate information from multiple sources into clear business narratives and usable outputs
- Experience supporting RFP, proposal, or other cross-functional commercial processes
- Familiarity with sales-engagement, prospect-intelligence, data-visualization, proposal-management, or workflow-automation tools
- Proven ability to manage multiple priorities, coordinate stakeholders, and move ambiguous assignments toward practical outcomes
- Bachelor's degree in Business, Marketing, Analytics, Information Systems, or a related field
- Regular in-office hybrid model (generally T-TH in office and M & F remote)
- Advanced proficiency in pipeline management, dashboards, reporting, and data quality
- Proficiency in campaign support, account research, activity reporting, and platform adoption
- Expert-level Excel or Google Sheets skills and strong PowerPoint or Google Slides capabilities for analysis, performance reporting, and commercial-content development
- Experience developing dashboards and clear performance reporting
- Experience coordinating cross-functional work and maintaining shared information and deliverables
Desired Qualifications
- Experience in a private equity-backed, high-growth, performance-driven, public-sector, utility, or similarly complex commercial environment
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