Commercial / Sales Growth Operations Manager (global / remote)

Develop clear ROI-driven frameworks to identify and prioritize growth opportunities across customer feedback and developer communities. Track, analyze, and optimize campaigns, events, and the sales process while partnering cross-functionally with BD, Marketing, and Tech teams. Own the client onboarding experience by prospecting leading developers, engaging globally, and communicating swiftly with customers pre- and post-sales. Continuously optimize operational processes to ensure prompt follow-up on queries regarding product integration, legal, compliance, and finance. Provide direct customer feedback to product and engineering teams to inform development. Coach and onboard new operations members to support this scaling infrastructure provider for the High-Speed Blockchain Era.