Commercial Route Manager
$45,760–$54,080 year
On-siteBoise, Idaho, United States
Job Summary
Manage a dedicated route of commercial clients by delivering expert pest control and inspection services that ensure business continuity. Respond quickly to service requests and complaints with precision, adapting to urgent and unscheduled needs while maintaining a clean, fully stocked company vehicle. Develop professional relationships with clients to understand unique challenges, recommend actions, and support sales efforts with qualified leads. Partner with operations managers and technicians to improve business operations and grow the team. Work independently with access to high-quality equipment and ongoing training to solve complex pest management problems.
Required Qualifications
- High school diploma or equivalent
- Valid Driver's License and a clean driving record
- 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles
- Attention to detail and high standards of work quality
- Hunger for knowledge and professional development
- Competitive approach to both individual and team performance
- Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service
- Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs
- Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services
- Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations
- Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle
- Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making
- Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment
- Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks
- Ability to meet DOT physical standards, including a 5-panel drug screen
- Must possess the physical ability to safely operate and drive a vehicle, including maintaining control and awareness during extended periods of driving
- Ability to lift and carry equipment and materials, which may weigh up to 50 pounds
- Frequent bending, stooping, and crawling to access and treat pest-infested areas
- Prolonged periods of standing and walking while inspecting and treating areas
- Ability to work in tight or confined spaces, such as crawl spaces, equipment rooms, and silos
- Ability to climb ladders and work at heights when necessary
- Preparedness to work outdoors in all types of weather, including extreme heat, cold, and rain
- Ability to follow safety protocols and wear personal protective equipment to minimize health risks from exposure to chemicals and pests
- 5+ years Satisfactory Motor Vehicle Record
- Criminal Background Check: Federal, State, County
- DOT Physical with 5-Panel Drug Screen
- All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually
Desired Qualifications
- A passion for problem-solving and customer service
- Strong communication and time management skills
- A desire to learn, grow, and make an impact every day
- Previous pest control experience
- Pest control, industrial, or safety certifications
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