Commercial Roofing Service Technician II
On-siteGreensboro, North Carolina, United States
Job Summary
Independently perform complex roofing repairs, maintenance, and service work across various systems including shingle, metal, flat, and tile roofs. Lead and coordinate small service teams, conduct comprehensive roof inspections to diagnose leaks, and develop detailed repair plans with material requirements. Install advanced roofing components such as flashing details and drainage systems while identifying and resolving underlying structural issues. Document work with thorough reports, photographs, and measurements, and communicate effectively with customers regarding repair options and estimates. Train and mentor Service Technician I and Service Helpers, ensuring compliance with safety standards and protocols. Manage inventory, order materials, and respond to emergency leak calls, coordinating with other trades when necessary.
Required Qualifications
- Independently perform complex roofing repairs and maintenance across various roofing systems
- Lead and coordinate small service teams, including Service Technician I and Service Helpers
- Conduct comprehensive roof inspections and accurately diagnose difficult-to-identify leaks and issues
- Develop detailed repair plans and material requirements for service projects
- Install, repair, and replace advanced roofing components including complex flashing details, drainage systems, and penetrations
- Perform expert-level application of roofing materials on various roof types (shingle, metal, flat, tile, etc.)
- Identify and resolve underlying structural issues that affect roof performance
- Prepare detailed inspection reports, including recommendations for repairs or replacement
- Document work with thorough reports, photographs, and measurements
- Communicate effectively with customers about complex roofing issues and repair options
- Provide accurate estimates for small to medium-sized service projects
- Train and mentor Service Technician 1s and Service Helpers
- Ensure compliance with all safety standards and company protocols
- Maintain inventory of service vehicles and order materials as needed
- Respond to and effectively manage emergency leak calls
- Coordinate with other trades when necessary (HVAC, electrical, etc.)
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