Commercial Real Estate Virtual Assistant
RemotePhilippines
Job Summary
Conduct CRE research using CoStar, Crexi, and title profile tools to gather property data, summarize closed transactions, and analyze sales and lease comps. Read commercial leases and prepare abstracts capturing term, rent, options, and NNN/CAM structures. Analyze rent rolls and operating statements to normalize income and expenses. Assist with underwriting by sizing deals for owner-user and investment loans using Excel models and metrics like DSCR and LTV. Review title reports, escrow instructions, and closing documents while organizing digital files for each deal. Update Salesforce with properties, contacts, and pipeline stages; prepare call lists and weekly status reports. Manage calendars and coordinate with clients, lenders, title, and escrow. This role supports a rapidly growing BPO specializing in global talent expansion.
Required Qualifications
- At least 2+ years of experience as a real estate VA or in a related CRE / lending / property management role
- Practical knowledge of commercial real estate transactions and documents, including title and escrow
- Strong ability to read, understand, and analyze commercial leases and produce lease abstracts
- Solid understanding of basic underwriting concepts: Net Operating Income (NOI), Debt Service Coverage Ratio (DSCR), capitalization rate, Loan-to-Value (LTV), Cash-on-Cash return (COC), operating expense ratios
- Advanced skills in Microsoft Excel, Word, Outlook, and PDF tools (data cleanup, formulas, pivots, comments, PDF editing/annotation)
- Experience with CoStar, Crexi, and title profile tools or similar real estate data platforms
- Experience working with Salesforce or related CRM platforms (e.g., HubSpot, Pipedrive, RealNex) for data entry, tracking, and reporting
- Excellent written and spoken English, comfortable communicating with brokers, clients, title officers, escrow officers, and lenders via email, chat, and Zoom
- High attention to detail, accuracy with numbers, and the ability to follow detailed SOPs and checklists
- This is a remote position
Desired Qualifications
- Prior experience supporting a commercial mortgage broker or commercial lender
- Familiarity with AI tools for document review (e.g., AI lease abstraction, PDF analyzers) and willingness to learn new software quickly
- Experience with U.S. commercial property types: industrial, retail, office, multifamily, and specialized assets
- Preferred: Dual Monitor Setup
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