Commercial Project Coordinator
$40,000–$45,000 year
On-siteLexington, Kentucky, United States
Job Summary
Serve as the primary administrative point of contact for commercial clients, managing project progress, documentation, scheduling, billing, and payment status. Coordinate with customers to obtain approvals while assisting estimators in preparing emergency services, initial draws, progress billings, change orders, and final invoices. Ensure all project-related costs are captured within estimates and review invoices, purchase orders, and subcontractor charges to verify recoverability. Order materials and equipment, coordinate job site deliveries, and maintain accurate project information within SERVPRO's management systems. Schedule meetings, maintain electronic files, and collaborate with accounting to support collections and ensure accurate financial records.
Required Qualifications
- High school diploma or equivalent.
- 3+ years of administrative, project coordination, construction, restoration, or related experience.
- Excellent organizational and time-management skills.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
- Ability to manage multiple projects simultaneously while maintaining attention to detail.
- Strong problem-solving and critical-thinking abilities.
- Customer-service oriented with a professional demeanor.
- Strong organizational and planning skills.
- Ability to prioritize competing deadlines.
- Excellent attention to detail.
- Financial awareness and understanding of project profitability.
- Ability to work collaboratively across multiple departments.
- Strong analytical and problem-solving abilities.
- Professional written and verbal communication.
- Ability to maintain confidentiality and exercise sound judgment.
- Primarily office-based with occasional visits to commercial job sites as needed.
- Frequent communication with customers, vendors, subcontractors, insurance professionals, and internal team members.
Desired Qualifications
- Experience in commercial construction, restoration, or insurance claims.
- Experience with QuickBooks.
- Experience with Xactimate estimating software.
- Familiarity with SERVPRO systems, DASH, or similar project management software.
- Understanding of project billing, job costing, and financial reporting.
- Experience coordinating commercial restoration projects.
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