Commercial Parts Pro
On-siteSaginaw, Michigan, United States
Job Summary
Maintain commercial customer relationships and provide GAS2 selling experience to drive profitable growth through retention and new sales. Source parts from special orders, FDO, and second sources while directing drivers to ensure timely delivery and accurate dispatch. Supervise Team Members by collaborating with the GM on coaching, developmental needs, and daily coverage. Manage commercial stocking programs, credit accounts, and bank returns to support store profitability. Achieve personal and store sales goals while utilizing advanced automotive system knowledge and diagnostic skills.
Required Qualifications
- High school diploma or general education degree (GED)
- Speak and write English
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Ability to write simple correspondence
- Ability to read and interpret instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
- Ability to work an assortment of days, evenings, and weekends as needed
- Ability to lift and/or move up to 50 pounds
- Ability to lift and/or move up to 100 pounds (occasionally)
- Close vision
- Distance vision
- Color vision
- Depth perception
- Ability to adjust focus
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
- Effective communication, listening and problem solving skills
- Ability to talk and hear
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Work inside
- Occasionally be outside and exposed to various weather conditions
- Install batteries and wiper blades
- Work with moving mechanical parts
- Work with high, precarious places
- Work with toxic or caustic chemicals
- Risk of electrical shock
- Risk of explosives
- Work with vibration
- Moderate noise level tolerance
Desired Qualifications
- A minimum of 3 years of prior automotive parts experience
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
- ASE certification
- Spanish language ability
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