Commercial Parts Pro
On-siteGladwin, Michigan, United States
Job Summary
Maintain commercial customer relationships and provide GAS2 selling experience to drive profitable growth through retention and new business. Source parts from numerous channels including special order, FDO, and second sources while directing drivers to ensure timely and accurate delivery. Supervise Team Members by providing day-to-day support, collaborating with the GM on coaching needs, and maintaining core bank and commercial returns. Achieve personal and store sales goals while managing commercial stocking programs and credit accounts. Requires ASE P2 certification, advanced automotive system knowledge, and ability to work evenings and weekends.
Required Qualifications
- High school diploma or general education degree (GED)
- ASE P2 certified or ASE ready equivalent
- Speak and write English
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Ability to write simple correspondence
- Ability to read and interpret instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
- Ability to lift and/or move up to 50 pounds
- Ability to lift and/or move up to 100 pounds (occasionally)
- Close vision
- Distance vision
- Color vision
- Depth perception
- Ability to adjust focus
- Ability to climb or balance
- Ability to stoop, kneel, crouch, or crawl
- Ability to handle or feel with hands and fingers
- Reach with hands and arms
- Talk and hear
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Ability to source from numerous places including special order, FDO, second source, etc.
- Ability to direct the drivers to ensure timely and accurate delivery
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Advanced solution, project and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
- Effective communication, listening and problem solving skills
- Ability to effectively lead and coach others
- Ability to coach and developmental needs for Team Members
- Ability to supervise daily tasks
- Ability to work together to achieve goals
- Ability to communicate effectively and build strong relationships with customers, peers and management
- Ability to determine pricing discounts for specific Commercial customers
- Understanding of Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
Desired Qualifications
- A minimum of 3 years of prior automotive parts experience
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
- ASE certification
- Spanish language ability
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